Google's Gmail application lets you do most of the same things you can with your old email application. It also has some powerful new features, and a few things work differently than what you're used to. Here are resources for learning and mastering your new email application.
Getting Started
What is Gmail? Video (3:30) A quick look at Gmail conversations, search, chat, archiving, labels, filters, and more.
Sending, replying, and other Gmail basics Quick steps for how to compose messages, add attachments, reply and forward, and print messages.
Create your signature, labels, and filters Quick steps for organizing messages with labels and setting up other elements of your environment.
Create groups and mailing lists Create contact groups to organize your personal contacts and to use as personal mailing lists.
Making the Switch
Transitioning from Outlook Learn to accomplish some of the same tasks in Gmail that you're used to in Outlook.

Life After Lotus Notes
(PDF) Learn to accomplish some of the same tasks in Gmail and Google Calendar that you're used to in Lotus Notes. Also includes power tips.

Print this reference guide out and keep it on your desk as you learn to use Google Apps!
Conversations and other Gmail innovations An introduction to Gmail's unique mail management features, including conversation threads, archiving. stars and labels, and Google powered search.
What's not available in Gmail Features you might be used to in your old email application than aren't yet in Gmail.

Switching from Outlook: Gmail and Calendar

Self-paced training (short clips - 1 hour total) A comprehensive introduction to switching from Outlook to Google Apps. Covers threaded email conversations, contacts, labels, mail filters, calendar events, syncing events from Outlook, and more.

Quick Video Clips
View Gmail video clips (1:30 - 3:00) Short clips on threaded conversations, labels, filters, archiving, message search, archiving, and more.
Advanced Tips and Tricks

Become a Gmail Ninja
(PDF) Find a wide variety of tips on reading and managing your email.
Start using keyboard shortcuts (PDF) Enable keyboard shortcuts in your Gmail settings. Then quickly perform almost any Gmail task without a mouse.
Become a power searcher

(Scroll down after opening the link.)
(PDF) Quickly find any message using powerful search operators and shortcuts.

Explore recommended Google Labs
Enable offline email access, email superstars, canned responses, and a host of other useful Gmail enhancements.
Managing your Inbox: Gmail Tips and Tricks

Self-paced training (short clips - 1 hour total) Go beyond the basics to learn strategies for using labels, filters, archiving, and Google search to manage your inbox.

Options for mobile users Yes, you can access Gmail on your mobile phone! Follow the link to find out how.


For even more information about using Gmail, check out the Gmail Help Center.

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